So I’ve been with 1and1 for the last 5 years and they were pretty good up until recently. It seems they’re overloading all their servers and not caring about it. (For those that know what this means, I SSH in and look at the server loads and the server is usually reporting load averages in the 80-100.0 range)

I’ve tried numerous times to get them to move me to a new server or to find the offending sites and keep their server loads under control. Their typical response is, “We can pull your site up within 2-3 seconds so all appears to be well on our end”

Just today, I tried to pull up my site and look at the screenshot of the following load times:

In case the image isn’t clear, it took my site 18.8 seconds to load; that is utterly unacceptable! You should also be able to notice that anything NOT hosted by 1and1 (those not coming from creanium.net) is what’s loaded so quickly. The Flickr photos only took about 150-200ms each, whereas a simple 275 BYTE image took 5.51 seconds to load from my 1and1-hosted server. I’m quite happy to be paying for my 50 byte-per-second hosting service.

I’ve decided to let my wallet do the talking and I’m leaving 1and1. I’m also taking 2 other hosting packages with me that I had set up with 1and1 and I will steer all future customers far away from 1and1.

I’m currently looking for a new hosting provider so if anyone has any recommendations, I’m open to ideas.